1. Information we collect
GentleMind LTD collects information you provide when requesting services, including name, email address, company name, project details, and files or links you choose to send for production.
2. How we use information
We use your information to review service requests, prepare quotes, deliver edited files, provide customer support, and maintain business records.
3. Project files
Uploaded or emailed files are used only to provide the requested creative service. We do not sell customer files or use them for unrelated marketing without permission.
4. Payment information
This website does not collect card numbers. If payment is required, payment instructions are provided after the order scope is confirmed. Payment processors may collect information under their own privacy policies.
5. Retention
We retain project and transaction records as needed for service delivery, customer support, accounting, and legal compliance. You may request deletion of non-essential files after delivery.
6. Contact
For privacy questions, contact [email protected].